Scam awareness training

A scam is a fraudulent attempt to get money from someone after making uninvited contact by phone, email, letter or in person. Scams are an ever-present risk with even the most seemingly savvy amongst us at danger of being fooled.

Friends Against Scams (website opens in new tab) is a National Trading Standards Scams Team initiative which aims to protect and prevent people from becoming victims of scams. The organisation offers in-person and short online Scam Awareness sessions to increase understanding about the different types of scams, how to report them - and how to support a victim of a scam. People who have completed the training are encouraged to share their knowledge with family and neighbours.

Call blocking

Buckinghamshire and Surrey Trading Standards (website opens in new tab) offers free trueCall call blocking devices to those whose are vulnerable and are susceptible to scam calls. The device plugs into a landline phone socket and automatically blocks unwanted calls. Read more on the Trading Standards website (opens in new tab) or call Bucks & Surrey Trading Standards on 0300 123 2329 to see if you or a family member are eligible for a free trueCall device.